Privacy Policy

1. Information we collect

Name, phone number, email, and delivery address when you checkout or create an account.

Order history, wishlist items, and product preferences to improve recommendations and restock alerts.

Device and usage data (pages visited, browser type) via standard analytics never sold to third parties.

2. How we use your data

To fulfil orders, send delivery updates, and process returns.

To respond on WhatsApp, email, or phone when you contact support.

To send the Sleep Letter newsletter if you subscribe unsubscribe anytime from any email or by replying STOP.

3. Sharing with third parties

Courier partners receive name, phone, and address solely for delivery.

Payment processors receive only what is required to complete a transaction.

We do not sell personal data. We may disclose information if required by Pakistani law or to prevent fraud.

4. Data security

Passwords are hashed. Admin access is role-restricted. Payment details are handled by certified gateways we do not store full card numbers.

While we use industry-standard safeguards, no online system is 100% secure. Report suspicious activity to care@naazwears.pk immediately.

5. Your rights

You may request access, correction, or deletion of your account data by emailing care@naazwears.pk from your registered email.

You may opt out of marketing messages without affecting transactional order updates.

6. Cookies

We use essential cookies for cart, login, and preferences. Analytics cookies help us understand which collections perform best. You can disable non-essential cookies in your browser settings.

7. Contact

Naaz Wears Pvt. Ltd. · 14-B Gulberg III, Lahore, Pakistan

Email: care@naazwears.pk · WhatsApp: 0300-NAAZ

Last updated: May 2026.